Monday, March 19, 2007

Wii Would Like to Play.

Nintendo has gone through many different phases in my lifetime alone. The first system that I had was Super Nintendo. We then got Nintendo 64 and that's pretty much where my video game hobby ended. I thought that all the hype about the new game system coming out was ridiculous. People lining up in front of stores overnight just in hopes of getting a ticket to buy one of the limited number of them being made. The Wii is the newest system that has brought about this craziness and according to The Consumerist, a popular consumer blog, has great customer service.

Wii, the new system made by Nintendo, gaming now involves more physical activity then just sitting on the couch and moving your fingers. Getting up and moving around gives you a better chance at winning which ever game you may be playing. To play the games you hold the control and make the movements you would do if you were playing the sport in real life. They have tennis, golf, bowling and those are the games that just come with the system. There are tons of other games that you can buy as well.



Not only is the Wii a system a way to get the children off the couch but Nintendo has great respect for their customers. A customer located in Redmond, Washington had a broken Wii. He called customer service and they told him to come down to Nintendo campus and they would repair it. According to WOMMA, the customer's Wii was taken away and within 30 minutes it was brought back fully repaired with the warranty clock fully set back. After that, of course, the customer was completely satisfied.

Now, that customer of course told a friend who told another friend and immediately got the word of mouth off and running. Not many companies have such great service but if Nintendo keeps it up they can put the other companies to shame. Nintendo seems to be on the fast track to amazing success with a great new gaming system and great word of mouth advertising.

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